Privacy Policy

We collect the following categories of personal information when you use our Service:

We use the information we collect for the following purposes:

• Order fulfillment — to process your payment and deliver your purchased in-game currency to the correct account.
• Customer support — to respond to your inquiries, resolve disputes, and provide after-sale assistance.
• Fraud prevention — to detect and prevent unauthorized transactions, chargebacks, and abuse of our platform.
• Service improvement — to analyze usage patterns and optimize the performance and experience of our website.
• Legal compliance — to comply with applicable laws, regulations, and legal processes.
• Transactional communications — to send order confirmations, delivery notifications, and support responses. We do not send unsolicited marketing emails without your explicit consent.

SwiftBux will never ask for your game account password. Our delivery process does not require access to your game account login credentials. We only need your in-game username or account ID to deliver the currency you purchased.

If anyone claiming to be from SwiftBux asks for your password, do not provide it and report the contact to support@swiftbux.com immediately.

We share limited personal data with trusted third-party service providers to operate the Service. These providers are contractually required to protect your data and use it only for the purpose of providing their services to us.

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device by your browser.

We use the following types of cookies:

• Essential cookies — required for the website to function, including session management and checkout flow.
• Analytics cookies — to understand how visitors interact with our site (e.g., pages visited, traffic sources). This data is aggregated and anonymized.
• Preference cookies — to remember your settings and preferences.

You can control or disable cookies through your browser settings. Note that disabling essential cookies may prevent the checkout process from functioning correctly.

We retain personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Order records are typically retained for 7 years for accounting and legal compliance purposes. You may request deletion of your data subject to legal retention requirements (see Section 7).

If you are located in the European Economic Area (EEA), United Kingdom, or California, you have specific rights regarding your personal data, including:

• Right of Access — request a copy of the personal data we hold about you.
• Right to Rectification — request correction of inaccurate or incomplete data.
• Right to Erasure — request deletion of your personal data, subject to legal retention obligations.
• Right to Object — object to the processing of your data for specific purposes.
• Right to Portability — receive your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at privacy@swiftbux.com. We will respond to verified requests within 30 days.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. For significant changes, we may notify you via email. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

For privacy-related questions or to submit a data request, contact us at:

• General support: support@swiftbux.com
• Privacy / GDPR requests: privacy@swiftbux.com